Protect Your Settlement Fees. Eliminate Policy Limit Surprises.
A duplex voice AI built specifically for Personal Injury law firms and paralegals. We automate the grueling process of calling clinics and hospitals to track client treatment costs and policy usage — ensuring you never get hit with "bill creep" at the negotiations table.
Why Law Firms Lose At Settlement
Case managers and paralegals spend up to 30% of their week on hold with billing departments. Because manual tracking is slow, many firms don't realize a client has exhausted their PIP or Med-Pay until it’s too late.
Case managers and paralegals spend up to 30% of their week on hold with billing departments. Because manual tracking is slow, many firms don't realize a client has exhausted their PIP or Med-Pay until it’s too late
When medical bills exceed the policy limit, it’s usually the firm’s contingency fee that gets cut to bridge the gap.
We put an AI-powered case assistant on the phone 24/7 to monitor every dollar spent on a case in real-time.
How It Works
Sync Your Cases
Most solutions leave gaps, but law firms can’t afford errors. We guarantee hight accuracy, handling QA so firms don’t have to. As AI improves, we remove human oversight, ensuring flawless execution at scale.
Automated AI Outreach
Where others may take six months to onboard with minimal functionality, we are able to deliver custom workflows in as little as four weeks, solving challenges upfront so firms see immediate value and scalable growth.
Intelligent Data Retrieval
Unlike SaaS tools that charge for access, we use outcome-based pricing, so firms pay for results, not just a tool. Our AI allows us deliver greater value at a lower monthly cost than staffing providers or in-house hires.
Real-Time Alerts
Unlike SaaS tools that charge for access, we use outcome-based pricing, so firms pay for results, not just a tool. Our AI allows us deliver greater value at a lower monthly cost than staffing providers or in-house hires.
Our Advantage
We automate the grueling process of calling clinics and hospitals to track client treatment costs and policy usage — ensuring you never get hit with "bill creep" at the negotiations table.
The Old Way
The Powerhouse Way
45+ minutes of hold time per call, wasting paralegal billable hours.
0 minutes of hold time. The AI handles the entire call and only reports the results.
Relies on handwritten notes or "ballpark" figures that lead to settlement errors.
Verified verbal confirmation plus a digital ledger for 100% accuracy.
Once every 30 days (at best) due to heavy caseloads.
Systematic weekly check-ins to catch unbilled charges early.
A last-minute scramble to find final balances that often delays the payout.
Audit-ready ledgers are already in the case file, ready for the demand package.
How Powerhouse Saved A $12,500 Fee
A duplex voice AI for personal injury firms that automates clinic and hospital calls to track treatment costs and policy usage—preventing surprise settlement bills.
Powerhouse’s AI audit revealed an unbilled $8,000 surgery facility fee and $6,500 in recent PT treatments that hadn't been recorded.
Total debt was actually $49,500. Because Powerhouse caught this early, the firm negotiated provider reductions before settlement, saving their full $12,500 fee. Without Powerhouse, the firm’s fee would have been reduced to nearly zero.
FAQs
Need something cleared up? Here are our most frequently asked questions.
How does Kinetivo handle complex phone menus (IVRs)?
Kinetivo is built with advanced telephony navigation. It can recognize prompts like "Press 2 for Billing" or "Dial the extension of the records clerk." Our AI is patient; if it encounters a long hold time, it stays on the line and only engages once a human representative answers, ensuring no paralegal time is wasted waiting on hold.
Does it sound like a "robot" to clinic staff?
No. Kinetivo uses high-fidelity duplex voice AI that mimics human speech patterns, including natural pauses and intonations. Most clinic receptionists interact with it as they would a professional administrative assistant. If the AI is interrupted, it stops to listen and responds contextually, just like a human would.
Is Kinetivo HIPAA compliant?
Absolutely. We understand that PHI (Protected Health Information) is at the core of your cases. Kinetivo is SOC2 Type II certified and HIPAA compliant. All call recordings and transcripts are encrypted at rest and in transit. We also sign Business Associate Agreements (BAAs) with our law firm partners to ensure full regulatory coverage.
What if a clinic refuses to provide info over the phone?
If a billing clerk requires a written authorization or a Letter of Protection (LOP), Kinetivo is programmed to offer to send it immediately. It will ask for the clinic's fax number or email address and can automatically trigger your case management system to send the required document while the AI is still on the line.
How does it integrate with my existing software?
Kinetivo features native integrations with the industry’s leading case management platforms, including Filevine, Litify, CASEpeer, Clio, and MyCase. Once a call is completed, the summary, verified balance, and full transcript are pushed directly into the specific client’s activity feed or medical folder.
Can Kinetivo identify "hidden" bills or liens?
Yes. During the duplex conversation, Kinetivo doesn't just ask for the current balance; it specifically inquires about unbilled charges, pending procedures, and whether the provider is treating the client on a lien or LOP. This prevents "bill creep" from surfacing at the eleventh hour of a settlement.
What happens if the AI encounters an accent or a noisy office?
Our neural speech-to-text engine is trained on thousands of diverse accents and is highly resilient to background noise common in busy medical offices. If the AI truly cannot understand the recipient, it will politely ask for clarification or flag the call for a human follow-up by your team.
Enterprise-Grade Trust
Powerhouse identifies itself as an assistant for your firm, ensuring ethical communication. Every call is recorded and transcribed, providing a clear audit trail of your firm’s due diligence for every client file.
HIPAA Compliance
To protect sensitive health and legal data, we align with HIPAA regulations. Our platform incorporates strong encryption, access controls, and rigorous compliance measures to ensure the secure handling of Protected Health Information (PHI).
SOC 2 Compliance
We have successfully completed SOC 2 Type 1 attestation, demonstrating strict adherence to security, availability, and confidentiality standards. Currently, we are undergoing SOC 2 Type 2 attestation to further validate the operational effectiveness of our security controls.